1. Acceptance
By accessing vionex.digital or using any product or service offered by Vionex Digital Solutions ("Vionex", "we"), you agree to be bound by these Terms of Service. If you are accepting on behalf of an organisation, you represent that you have authority to do so.
2. Scope of services
These terms govern your use of:
- The Vionex marketing website at vionex.digital.
- The Vionex blog and other public content.
- Any product evaluation, trial, or demo we make available to you online.
Enterprise deployments, paid subscriptions, and custom builds are governed by a separate signed Master Services Agreement or Statement of Work, which controls in the event of a conflict with these terms.
3. Acceptable use
You agree not to:
- Use the website or products for unlawful, infringing, or harmful purposes.
- Attempt to gain unauthorised access to any system, network, or account.
- Probe, scan, or test the vulnerability of our infrastructure without written authorisation.
- Interfere with or disrupt service availability for other users.
- Scrape, harvest, or systematically extract content for resale or to train a competing model.
- Misrepresent your identity or affiliation.
4. Accounts and credentials
You are responsible for keeping your credentials confidential and for all activity that occurs under your account. Notify us immediately at security@vionex.digital if you suspect unauthorised access.
5. Intellectual property
The Vionex name, the VX mark, the website design, source code, content, and underlying models (including but not limited to vioBERT and Hakeem-7B) are the property of Vionex Digital Solutions or its licensors. Except for the limited rights to view and use the website as intended, no rights are granted.
6. Customer content and data
You retain all rights to data and content you submit through our products or enterprise deployments. We process it under our Privacy Policy and any applicable Data Processing Agreement. We do not use customer data to train general-purpose models without explicit written authorisation.
7. Fees and payment
The marketing website is free to access. Paid products and services are billed under the terms of your signed agreement. Invoices are payable within 30 days unless otherwise agreed. Late payments may incur interest at the maximum rate permitted by applicable law.
8. Warranties and disclaimers
The website and any free demos are provided "as is" and "as available", without warranty of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. Paid product warranties, if any, are stated in the applicable signed agreement.
9. Limitation of liability
To the maximum extent permitted by law, Vionex will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from your use of the website. Our total aggregate liability for any claim arising from the marketing website is limited to USD 100.
Liability under a paid agreement is governed by that agreement.
10. Indemnity
You agree to indemnify and hold Vionex harmless from any claim arising from your breach of these terms or your unlawful use of the website.
11. Term and termination
These terms apply for as long as you access the website. We may suspend or terminate access at any time, with or without notice, for breach of these terms or for any conduct that we reasonably believe may harm Vionex or third parties. Sections that by their nature should survive termination (IP, liability, indemnity, governing law) survive.
12. Governing law and dispute resolution
These terms are governed by the laws of the Arab Republic of Egypt, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively by the competent courts of Cairo, Egypt. For enterprise agreements, the governing law and venue stated in the signed agreement control.
13. Changes to these terms
We may revise these terms from time to time. The updated version will be posted here with a new "Effective" date. Your continued use of the website after the update constitutes acceptance.