Case study · Public healthcare · Egypt
Mansoura Ophthalmic Hospital: 120,000+ records digitized, booking and reporting rebuilt
As the hospital’s official AI & Innovation Hub since 2024, we digitized more than 120,000 patient records, built the booking site and staff console that run its front desk, and a report system that turns each eye exam into a signed Arabic report. Administrative overhead fell by 60%.
- Client
- Mansoura Ophthalmic Hospital, Dakahlia, Egypt
- Sector
- Public healthcare · ophthalmology
- Engagement
- 2024 to today
- Our role
- Official AI & Innovation Hub
- Systems
- Records digitization, Hospital Booking System, Medical Report System
- Languages
- Arabic first, with English
- 120,000+Patient records digitizedSince 2024
- 60%Less administrative overheadHospital administration
- 7Services bookable onlineShared live availability
- 3Staff access levelsViewer, manager, administrator
Figures reported by the engagement, 2024–2026.
What we built
The starting point. Mansoura Ophthalmic Hospital is one of Egypt’s busiest specialty eye hospitals. Its front desk ran on phone calls and paper, and every eye-exam report was retyped into Word by hand.
Records digitization
More than 120,000 patient records brought into one searchable, access-controlled system.
Hospital Booking System
A public site where patients book across seven services with live, shared availability, and a secure Arabic staff console. Each patient is verified by national ID, every booking gets a unique code and a bilingual confirmation, and dashboards show daily load, service mix and no-shows.
Medical Report System
Doctors fill a few guided exam forms per visit and issue a signed Arabic report in one click, on one official template. Every report is tamper-proof and carries a scannable code, and the system keeps working when the internet is down.
Vionex transformed our entire patient management workflow. The digitization of over 120,000 records and the intelligent booking system has fundamentally changed how we serve our patients. They didn’t just deliver software — they understood our operational challenges.
The platforms
Hospital Booking System
The public booking site and staff console that run the hospital’s front desk. Patients book themselves across seven services; staff manage scheduling, records and reporting from a secure Arabic dashboard.
Platform detailsMedical Report System
Clinicians capture the eye exam once; the system turns it into a finished Arabic medical report in one click. Every report is digitally signed and carries a code anyone can scan to confirm it is genuine.
Platform details
Updated